Continuous Support

Site Selection
Our experienced Real Estate and Development team will help investigate and select sites which have the maximum business potential. They will conduct localised SWOT studies to judge the viability of each site. Being associated with a national brand will help in leveraging and negotiating most favourable lease terms.

Centre Development
Our centre planning and development people, in association with our team of interior and functional designers will provide the necessary inputs in all aspects of centre layout, construction and branding.

Orientation & Training
Though most of you are experienced enough to be running your own businesses the success or failure of any business is guided by the training and business orientation of people associated with the enterprise. This is even truer in today's competitive environment.

Our Operations team will provide a professionally designed training programme for the business owner and the Centre Manager which will cover all aspects: operational and quality standards, customer service orientation, personnel, soft skills and business planning.

All the tutors will be trained and certified by NIFM, Faridabad and periodical interaction with subject matter experts will ensure that they are updated on the latest developments in the sector. Post launch the team will provide support on all operational and training related issues and will conduct periodic reviews to ensure that strictest standards are adhered to.

Information Technology
Our IT Consultants HCL Infosystems will oversee that the IT infrastructure is properly set up and working. They will be responsible for maintaining and upgrading technology for operational control and seamless integration with the entire network of ICFe centres.

Marketing & Communication
Our marketing team will help plan, design and implement effective local promotions at centre level that will optimise business.

Research & Development
Our subject matter experts in tandem with IIM, Lucknow and our Board of Advisors will constantly evaluate the demand supply gap in the market and come up with new courses from time to time that will help optimise the returns for all franchisees.